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Privacy Notice

Our privacy notice sets out what information we collect, how we use it and under what circumstances we will share it with other parties. CMdeltaConsulting is committed to keeping your personal information secure and confidential. By using our services and accessing our website, you agree to the use of this information in accordance with the following provisions.

Visitors to our website

Our website does not capture or store personal information.

How we use your information

In the normal course of our business, we may ask you for personal information from time to time.  We may use any information you give us about yourself and others to:

Δ       Manage the services we provide to you including any matters specified in our contractual arrangements

Δ       keep you up to date with information about our services

Δ       develop, test and improve our services

Δ       conduct market research and client service analysis

Δ       undertake statistical analysis (we will anonymise this data so that nobody will be able to identify individuals from the findings)

Δ       prepare and promote marketing material such as testimonial and case studies, when we have your permission to do so (you may request your data is anonymised in such marketing material)

Δ       provide you with marketing material, when we have your permission to do so

Δ       run events and promotional activities.

We treat all information we hold about you as private and confidential. We will not reveal any personal details or details concerning the work we do for you to anyone not connected with CMdeltaConsulting, unless:

Δ       You ask us to reveal the information, or we have your permission to do so

Δ       we are required or permitted to do so by law, or

Δ       there is a duty to the public to reveal the information.

Storage and retention of information

All our data is stored electronically on secure servers and specific devices with password, pin code or fingerprint security.  Hard copies are stored in a locked office to which only our directors have access.

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your rights

The General Data Protection Regulation (or, in the period prior to 25 May 2018, the Data Protection Act) gives you several rights in relation to your information.

You have the right to see the personal information we hold about you. If you make a Data Subject Access Request, there may be a small charge – if so, we’ll let you know.  Please use the “Get in touch” form above to make such a request, with the subject line: “Data Subject Access Request”.

You have the right to object to processing of your personal information or ask us to restrict processing of your personal information or delete the information we hold about you.  Please use the “Get in touch” form above to exercise these rights, with the subject line: “Use of my personal information”.

If you believe we have breached your rights in relation to your personal information, please contact us using the “Get in touch” form above with the subject line: “Concerns about my data protection rights”.  If we are unable to satisfy you in relation to your concerns and rectify the situation, you may also raise your concern with the Information Commissioner’s Office

Keeping you informed

We may send you details of offers and events from CMdeltaConsulting.  We won’t share your personal information with other companies for their marketing purposes without your consent. To change your marketing preferences, please use the “Get in Touch” form above, with the subject line: “Marketing preferences”.

Email updates from CMdeltaConsulting are a quick and easy way to stay up to date with the latest news from our blog and other offers and events that may be of interest. You can unsubscribe at any time.  Please use the “Subscribe to our mailing list” form above.

Changes to this privacy notice

We’ll update this page whenever our privacy notice changes in any way. If you have any questions or feedback about how we use your data, please use the “Get in touch” form above.